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Administrative Support - E-commerce - Online Shopping - Chi Activate

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Organization: Chi Activate
Job Title:Administrative Support - E-commerce - Online Shopping
Salary:salary + bonus for each incoming phone order
Category:Administrative and Clerical Services
Deadline: 12/1/2009
Location:Vancouver, British Columbia

Overview

oin the Online Marketing team to support the upcoming busy holiday seasons. We are a successful and fast growing online store. Despite the bad economy, we have recently expanded with 2 more online stores and a new blog.

- www.ChiActivate.com
- www.ChiMassager.com
- www.FitGizmos.com
- more are coming...

You will work in various areas in E-Commerce as required - this includes helping us process online orders and verify customer information and various administrative tasks. This is a great opportunity to perfect your administrative skills and work in a fast paced dynamic environment.

Opportunity to grow to supervisor or online marketing specialist.

If you're looking for a new and exciting challenge with career opportunities, and love working in a fast growing internet marketing world, then send your resume and cover letter to hr [at] chiactivate.com.

We are looking for enthusiastic people to join our fast growing business, who are extremely flexible, reliable, hard-working and customer-service oriented with strong administrative skills.

This is a permanent position. Starting with 16-20 hours per week. Will become full time, depending on the performance. Great entry level for graduates.


Responsibilities

Responsibilities:

- Responds to customer email inquiries
- Answer phone calls
- Verifies information over the phone
- Processes/fulfills online transactions
- Processes product returns
- Processes online transactions requiring special delivery scheduling

May be asked to assist in various administrative tasks in support of:
- Order Management
- Inventory Management

- Other various data entry/administrative duties as required


Experience and Qualifications

We are looking for someone with:

- Some experience in customer service/administration + online shopping
- Ability to interact and work effectively over the phone
- Strong command of the English language both written and verbal; must have excellent oral and written communication skills (spelling and grammar count)
- Understand the importance of follow-up phone calls
- Flexibility and adaptability; ability to multi-task;
- Strong data entry experience: alpha/numeric keyboarding skills of at least 50 words per minute
- Ability to do repetitious work both quickly & accurately
- Ability to manage time-sensitive pressure in a professional manner
- Positive, enthusiastic team players who know how to balance having fun while being the best
- Detail-oriented individuals with good proficiency in Excel and Word
- Professional associates who consistently demonstrate the utmost reliability and integrity
- Willing to learn new E-commerce tools


How to Apply

Send resume + cover letter to hr@chiactivate.com

Subject "Administrative Support - E-commerce - Can University"




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