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Inbound Trillingual Call Centre Representative (Mandarin/Cantonese/English) - Adecco Employment Services

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Jobs in Markham, Ontario

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Organization: Adecco Employment Services
Job Title:Inbound Trillingual Call Centre Representative (Mandarin/Cantonese/English)
Salary:$19.50/hour
Category:Finance and Economics
Deadline: 4/10/2014: Expired
Location:Markham, Ontario

Overview

Are you looking for a job where your skills can shine? Join a team of motivated service professionals who work as the face of one of the top five financial institutions in Canada in a fast-paced, customer-focused environment. As an inbound call centre representative you will help retain and grow our client's business by:

  • Assisting customers with their banking transactions
  • Educating customers on products and services
  • Addressing and resolving customer concerns
  • Identifying opportunities for up- and cross-selling
  • Demonstrating a sincere approach and desire to help others

  • Responsibilities

    Requirements

  • Must be fluent in Mandarin, Cantonese, and English (written as well as spoken fluency is required)
  • Experience with advice-based selling
  • Able to multi-task while paying close attention to detail
  • Call centre experience an asset
  • Experience with Word and can type 30WPM
  • Maintain a satisfactory credit rating and criminal clearance throughout the duration of this assignment Compensation As a member of the Adecco organization, you will receive:
  • An hourly rate of $19.50, plus vacation and statutory holiday pay
  • Access to group benefits after 600 hours
  • Access to over 3000 free tutorials About Adecco Adecco serves thousands of clients every day, including small, medium, and large corporations, in a wide variety of business sectors. Adecco employs 11,000 temporary employees daily, making it the largest recruitment solutions and HR consulting services company in Canada. We arrived here by fostering better opportunities for people, and by finding the right fit.

  • Experience and Qualifications

    Candiates must have 1-2 years of call centre experience or retail sales experience. Must also have a clear credit and criminal background.




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